I've been a customer for few years now... always great service and happy with getting my Lexus back! Most recently came in for an oil change and with a wet carpet problem that had mold growing. I wasn't sure what the issue was with the carpet (due to rain, the A/C, etc etc), but they thoroughly tested everything and found that the A/C drain was clogged up by debris/ spider/etc. They returned to car to me in immaculate condition. They care about their customers. Highly Recommended!