Door locks were having issues and my A/C was working on/off. Called Sal...2 days later had my appointment and within hours of the appointment, he assessed the issues and gave me options, which I loved. He educated me on the issues and let me decide what I wanted to do...needless to say, with that level of transparency, I let him decide what was best for the vehicle. It was well worth the money, but most importantly, a new relationship for a long term mechanic for my car. Definitely recommend!