My 2014 BMW 328i broke down on a Sunday afternoon while visiting friends in Fremont. I really had no idea where to have it towed, but took a chance on Fremont Auto Center...and I am so glad I did. They found my car in the morning with the note I left and quickly figured out that I had a faulty fuel pump. We communicated easily via text, email, and phone as I am not from the area. When I arrived to pick up my car, they had also done a courtesy assessment of what other issues I need to be on top of in the near future even though they were aware I would probably not be coming back, although if I lived in or even near Fremont, I would.